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Frequently Asked Questions

Find answers to common questions about our subscription plans.

BelinDoc was founded to provide free document translation, and we're committed to delivering the best quality in our free version. • Our paid plans help us grow sustainably without compromising the free service quality. • We offer non-subscription booster packs and monthly benefits for you to purchase as needed. • We promise to keep our services as free as possible.

You can upgrade your plan with one click from your account page at any time, and it will take effect immediately. We do not use an auto-renewal model, so you don't have to worry about unexpected renewals or manual cancellations.

No, all sales are final and non-refundable. For any disputes, please contact us at support@belindoc.com.

Possibly. While we strive to keep our plans affordable, adding more features and powerful models may increase our costs. Conversely, if the cost of large models decreases in the future, we will consider lowering our prices!

Yes! Paid plans provide exclusive access to advanced translation models, which significantly improve quality. Combined with our optimization features, subscribers get the best possible translation results.

Yes. Although our paid plans come with generous credits, you might use them up with heavy usage. You can purchase additional credit booster packs if needed.

Yes! You can contact us via email at support@belindoc.com or join our user community group for any assistance you need.

If you require on-premise deployment or want to learn more about custom solutions, please contact us at support@belindoc.com.

All document translations are measured in 'page' credits. You can check your detailed usage history in your account center. Credits are deducted in the following order: first free credits, then any purchased permanent credits.

No, we do not currently offer a public API, but it is planned for the near future. In the meantime, we'd be happy to hear about your specific requirements.